1. Scope of Application

1.1. These General Terms and Conditions apply to the relationship with clients using the services provided by Aventus Digital Consultancy LLC (hereinafter referred to as “Aventus”).

1.2. Unless different terms are specified in a separate agreement or written arrangement between the parties, the services provided by Aventus shall be rendered in accordance with these General Terms and Conditions.

1.3. The Client’s use of Aventus’s services or execution of the relevant agreement shall constitute acceptance of these General Terms and Conditions.

2. Provision of Services and Conclusion of the Agreement

2.1. The type, scope, duration, number of business locations, price, and other specific terms of the services shall be determined by an agreement, commercial proposal, or written arrangement concluded between the parties.

2.2. For the provision of services, Aventus may request from the Client the necessary information, documents, account credentials, and relevant authorizations.

2.3. The Client shall ensure that the information provided is accurate, complete, and up to date. The Client shall be responsible for any impact on the provision of services resulting from inaccurate or delayed information.

2.4. Aventus shall provide the services in accordance with the agreed scope and terms.

3. Prices and Payment Terms

3.1. The price of the services and payment terms shall be determined by the agreement, commercial proposal, or other written arrangement.

3.2. Unless otherwise provided in the agreement, the service fee shall be paid in full in advance.

3.3. Payments shall be made within the period specified in the invoice or other payment document issued by Aventus.

3.4. Whether taxes are included in the prices shall be specified separately in the agreement or commercial proposal.

4. Third-Party Platforms

4.1. Within the scope of Aventus’s services, third-party platforms such as Google, Google Business Profile, Google Maps, Apple Maps, Waze, Tripadvisor, Meta, and other platforms may be used.

4.2. The creation, updating, optimization, management, and publication of business information on such platforms shall be carried out within the agreed scope of services.

4.3. The rules, algorithms, technical requirements, and decisions of third-party platforms are beyond Aventus’s control. Therefore, no absolute guarantee is provided regarding changes, verification, or visibility results arising from independent decisions of such platforms.

5. Client’s Obligations

5.1. The Client shall timely provide the information, documents, accounts, materials, and other resources required for the provision of services.

5.2. The Client warrants that the texts, photographs, videos, logos, and other materials provided to Aventus are accurate and that the Client has the legal basis and necessary rights to use such materials.

5.3. The Client shall be responsible for any liability arising from the infringement of third-party rights by materials provided by the Client.

5.4. The Client shall ensure the security of its accounts and the access credentials provided to Aventus.

6. Intellectual Property

6.1. The Client shall ensure that it has the necessary rights and permissions for the use of logos, photographs, videos, texts, designs, and other materials provided by the Client.

6.2. Ownership and usage rights relating to specific materials created by Aventus within the scope of the services shall be determined by the agreement or a separate written arrangement.

6.3. Aventus’s pre-existing technologies, platforms, methodologies, templates, software, and other intellectual resources shall remain the property of Aventus.

7. Service Results and Liability

7.1. Aventus shall perform the services with a professional approach and within the agreed scope. The primary purpose of the services is to support the development of the Client’s digital visibility, online presence, and reputation.

7.2. The final results of the services may be affected by various internal and external factors, including the operation of third-party platforms and the quality of information provided by the Client.

7.3. Aventus shall perform the services undertaken in accordance with the agreed terms and with due professional care. Appropriate measures shall be taken to address issues arising during the provision of services.

7.4. Each party shall cooperate in good faith to promptly resolve any issues that arise and ensure the continuity of the services.

8. Term and Termination of the Agreement

8.1. The term of the services and subscription period shall be determined by the agreement.

8.2. Unless otherwise provided in the agreement, the agreement shall automatically renew for the same period upon expiration of the specified term.

8.3. If the Client wishes to terminate the agreement, it shall notify Aventus in writing or electronically in accordance with the notice period specified in the agreement.

8.4. Termination of the agreement shall not release either party from payment obligations or other obligations that arose prior to the termination date.

9. Data Protection and Personal Data

9.1. Aventus may process personal and business information provided by the Client for the provision of services, fulfillment of contractual obligations, and other purposes permitted by applicable legislation.

9.2. Aventus shall take appropriate technical and organizational measures to protect the data.

9.3. Depending on the nature of the services, information relating to the Client may be used and published on Google, Apple Maps, Waze, Tripadvisor, Meta, and other relevant platforms.

9.4. The processing of personal data shall be carried out in accordance with the applicable legislation of the Republic of Azerbaijan.

10. Confidentiality

10.1. The parties shall keep confidential any commercial, technical, financial, and other non-public information obtained in the course of their cooperation.

10.2. Confidential information may only be used for the purpose of fulfilling contractual obligations and providing the services.

10.3. The confidentiality obligation shall remain in effect after termination of the contractual relationship.

11. Suspension of Services

11.1. Aventus may temporarily suspend the services if the Client fails to fulfill its payment obligations, fails to provide the necessary information or access credentials, or breaches its material obligations under the agreement.

11.2. Where possible, the Client shall be notified in advance of the suspension of services and shall be given an opportunity to remedy the relevant issue.

11.3. Suspension of the services shall not release the Client from payment obligations or other contractual obligations that arose prior to the date of suspension.

12. Final Provisions

12.1. These General Terms and Conditions and the contractual relationship between Aventus and the Client shall be governed by and construed in accordance with the laws of the Republic of Azerbaijan.

12.2. Any disagreements arising between the parties shall first be attempted to be resolved through mutual negotiations.

12.3. If a dispute cannot be resolved through negotiations, it shall be resolved by a competent court in accordance with the laws of the Republic of Azerbaijan.

12.4. If any provision of these General Terms and Conditions is deemed invalid, such invalidity shall not affect the validity of the remaining provisions.

12.5. Aventus may amend and supplement these General Terms and Conditions. The updated version shall enter into force from the date of its publication on Aventus’s official website, unless otherwise provided by applicable legislation or an agreement concluded between the parties.